Clean Sheet · Wholesale
Rolls of Clean Sheet bamboo toilet paper, drawn in the brand's greens.

Apply for a wholesale account

A few details about your company and where deliveries should go. It takes about five minutes. We review every application by hand and come back to you by email.

About your company

As registered at Companies House. This is the name on your invoices.
What you're known as day to day. If that's the same as above, put it again. It's the name we'll print on your parcels.

Registered address

Including any you're not listing below.
A guess is fine. Cases, rolls, or £.

Contacts

Main purchasing contact

Who places the orders. They get the login for your account and can invite colleagues later.

So we can ring about an order rather than emailing and waiting.

Accounts payable contact

Who we send invoices and statements to. This is the address the invoice actually lands in, so it’s worth getting right. If it’s the same person as above, put their details in again.

For when an invoice question stops getting email replies.

Purchase orders

Does your business require a purchase-order (PO) number on every invoice?

Some finance teams won't pay an invoice unless it quotes an internal PO number. If yours is one of them, choose yes and the portal will ask for a PO on every order and print it on the invoice. You can change this yourself at any time once your account is open.

Where should we deliver?

A site is simply a place we deliver to, and you can have as many as you like: one per shop, office, kitchen or store cupboard. When you order, you pick a site from a list and the boxes go there. Delivery is free to every one of them.

One is plenty to start with. Once your account is open, your main contact can add, change or switch off sites from inside the portal whenever you need to, so don’t worry about getting them all in now.

Site 1

Whatever you call it: “Peckham branch”, “Head office”. This label is only for you, it's what you'll pick from when you order.
The name that goes on the parcel label. Usually your company name.
The person the driver rings if there's a problem.
The courier texts this number on the day of delivery.
Buzzer, back door, best times, anything the driver needs.

Terms and declaration

Payment
Our standard payment terms are one week from the invoice. If you need longer, let us know and we can discuss it. The period we agree is stated on every invoice.
Late payment
We may charge statutory interest and a recovery sum on overdue invoices, and may hold further deliveries until the account is settled.
Cancelling an order
We move orders through quickly so they go out the same day. You can cancel your order yourself in the portal for up to five minutes after placing it. After that it's with our warehouse, so if you still need to cancel, email us straight away and we'll do what we can. These are business orders, so consumer cancellation rights don't apply to them.
The goods stay ours until you've paid
Title passes to you when we have your payment in full, though the risk passes on delivery.
Returns
We'll replace or credit anything short or damaged if you tell us within 3 working days. We can't take back stock you no longer want, because these are hygiene products.
Prices and delivery
Prices exclude VAT; 20% is added on the invoice. Orders of £150 or more before discount are priced at Tier 2 on every line. Delivery is free to mainland UK.
Typing your name here acts as your signature.
We review every application by hand and reply by email.

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